The human relationship is essential to guarantee the proper functioning of any organization. When human relations deteriorate conflicts grow. It may be necessary to use a mediator to resolve them.

Mediation involves the intervention of a third party in a dispute between two or more parties, called mediants, in an attempt to reconcile their differences, usually at their request.

It makes it possible to overcome deadlock situations and to open up to constructive dialogue while saving time and resources. Indeed, mediation turns out to be the last step before initiating lengthy legal proceedings. A mediation that leads to a favorable outcome avoids initiating procedures that are costly in time and in monetary resources for the mediants.

As specialists in mediation within companies, our approach is based on NLP and non-violent communication techniques which place the person and the relationship at the center. In order to restore dialogue, we offer a neutral, confidential and benevolent listening space for mediators by giving them the keys to take charge of their destinies.